Frequently asked questions about the body jewelry : 1 - I ordered the wrong size, can I exchange them? We can help with exchanges of UNWORN jewelry only. If the plugs/earrings have not been tried on (never touched an ear at all) and you contact us within seven days of delivery, we can help you get the correct size. For health/hygiene reasons, we can not accept exchanges or returns of jewelry that has made contact with an ear. 2 - Are your Plugs sold in pairs? Yes, all ear related items are sold in Pairs. If you select a quantity of 1, you will receive two pieces.